I've taken some time to document lab policies and "how to" items that I want everyone to know: we have a lab manual (that I keep updated myself) and a lab wiki (that I encourage others to update, also). Still, sometimes people don't think to check those locations and get stuck.
Or, the information (gasp) isn't on the wiki.
I put together this handly little chart to encourage people to check the locations where the information might be found (like, say, the internet). And equally importantly to encourage them to update the lab wiki when they find it. Let's see how it works!
There's a PDF version available if you're interested.